Delivery information
|
Location |
Delivery Details |
1 box |
2 boxes |
2+ boxes |
|
Sydney Metro (within 50km of CBD) |
Orders received before 4pm*** Monday-Friday will be delivered the following working day (unless otherwise requested)** | $16.00 | $18.00 | add $4.00/ |
| Central Coast, Hunter Valley, Newcastle
Blue Mountains & Wollongong** |
Two days notice is required for orders to be delivered Tuesday-Thursday | $18.00 | $20.00 | add $4.00/box |
| NSW Regional^^ | Two days notice is required for orders to be delivered Tuesday-Thursday | $20.00 | $22.00 | add $4.00/box |
| Melbourne, Brisbane, Canberra, & Adelaide
(within 20 km of CBD) |
Delivery days to this areas are Mondays, Wednesdays and Thursdays (other days available subject to volume). Orders for Monday delivery must be made by 4pm the preceding Friday. Orders for Wednesday delivery must be made by 4pm the preceding Monday. Orders for Thursday delivery must be made by 4pm the preceding Tuesday. |
$16.00 | $18.00 | add $4.00/box |
| Perth Metropolitan++
(within 10 km of CBD) |
Delivery days to this areas are Mondays, and Wednesdays (other days available subject to volume). Orders for Monday delivery must be made by 4pm the preceding Friday. Orders for Wednesday delivery must be made by 4pm the preceding Monday. | $20.00 | $22.00 | add $4.00/box |
| VIC,QLD, SA and WA Regional | Please contact us for delivery details for these areas | On request | ||
***Same day deliveries may be possible if placed before 10am and by request only (subject to stock availability). This will incur a late fee of $10.00 + GST on top of regular freight prices. Available for Sydney Metro deliveries only. Deliveries placed after 4pm for next day delivery will also be subject to our late fee of $10.00 + GST.
^^ Deliveries can only be made to Regional towns with street addresses, not remote properties.
++Please note that there is only a limited range available for delivery to these areas - please call our office for more information.
Snowgoose office is open during Business hours, Monday through to Friday only - deliveries are not possible on weekends or public holidays. Specific delivery times cannot be guaranteed. A multiple item is more than one item delivered to the same person at the same address at the same time. All prices include GST.
Delivery Policy
Deliveries are available in Australia only and are not possible on weekends or public holidays. Snowgoose office is open during Business hours, Monday through to Friday only.
While all care is taken Snowgoose takes no responsibility for goods that are lost, damaged or stolen after delivery has taken place. Any re-deliveries that occur due to incorrect address details or if the recipient is unavailable for delivery will incur an additional delivery fee.
Whilst all endeavors are made to deliver by the date requested, Snowgoose takes no responsibility for goods that are delayed due to unforeseen circumstances. Due to courier routes, daily demand and traffic specific delivery times can only be our best estimate. Late delivery does not constitute a failure on behalf of Snowgoose and does not entitle cancellation of an order.
All cancellation of gift orders must be done no later than 48hrs prior to delivery. We do not accept cancellations under any circumstances once the gift has left our premises.
Please also note that while we can request a driver call upon approach we cannot guarantee this will occur - we also cannot arrange specific delivery times with recipients as it does depend on when the driver is in the specific area on the day. Goods will be left at front door if the recipient is not home unless specified otherwise. Goods that cannot be left safely may incur an additional delivery fee.
It is the responsibility of the customer to inform Snowgoose if there is a problem with your purchase. Should you have any problems relating to your purchase, please contact us within 5 days of delivery or expected delivery of your goods, at which time we will attempt to resolve your issue within a reasonable period of time. We can't guarantee resolution of issues bought to our attention after this 5 day period.
Snowgoose also reserves the right to change the contents of any box, subject to product availability & quality, without notice.
In accordance with standard business practices, receipts will not be issued unless requested.
